Frequently Asked Questions

Q. Where are you located?
A. We’re based on the Sunshine Coast in Queensland, however we often travel within Australia and internationally.

Q. Who takes photos? Who films?
A. On the day Trent and Jessie will be photographing and Tim will be filming. We work seamlessly as a team of three, as husband and wife, Trent and Jessie know each other incredibly well and Tim has been a close friend for over 10 years. We know how each other thinks and are in tune to the way each of us works on a wedding day.

Q. I can’t decide if I want both photo and video?
A. We’re big believers in investing in what you value. Some people value photography and only want it captured in this way, whereas some people value both photo and video as different ways to capture their day. Video is a great way to share with family and friends that may not have been able to be there on the day. We suggest you work out what you value and what you want to invest in and start there.

Q. Do we need to book Ephemeral Creative for both photography and film?
A. You can book just our photography services if you wish, however at this time we don't offer our film services separately.

Q. How long will you be there on our wedding day?
A. 8-10 hours for all day coverage, we have found that this allows us to capture the day as a whole. 

Q. When will our photos and film be ready?
A. Within 6-8 weeks of your wedding we will deliver your images to you via an online gallery, where you can download high resolution and low resolution versions of your images, all edited, no watermarks, in a jpeg format. If you have booked a wedding film you will also receive this in the same time frame.

Q. Can you record the audio of our vows and speeches on video?
A. Yes, we can provide the footage and audio of your vows and speeches.

Q. Can we have our favourite song in our highlights film?
A. The short answer is probably not, unfortunately unless we can obtain licensing for that particular song, using it in a wedding film is illegal as it would breach copyright and could result in a large fine and essentially put us out of business. For this reason we source all music from licensing sites and pay to use them. There’s an incredible amount of talent out there and no shortage of music to choose from. We work with you to choose music that you will love and has a similar sound or feel to your favourite music.

Q. We're not very comfortable in front of the camera...
A. That is completely okay. We keep things very relaxed, we offer a little bit of direction and promise to make you feel as comfortable as possible. Most of a wedding for us is just documenting what is happening, so you won’t really know we are there.

Q. What is the booking process and how do we secure our date?
A. To lock us in we require a non-refundable booking fee and a completed booking form.

Q. What if our wedding is interstate or overseas, can you still come?
A. Yes, we love to travel, the three of us have our passports at the ready. We’re super keen to travel and can make this as affordable as possible for you.

Q. Do you require a meal on the day?
A. Yes, we would be super appreciative if you could please provide each of us with a meal at your reception.

Q. What do your prices start at?
A. Our prices start at $3,800. For more detailed information on what we offer please get in touch via our contact page.

Q. What equipment do you use?
A. For photography, we shoot with Nikon D750 digital SLRs and a collection of our favourite prime lenses; 24mm, 35mm, 50mm, 85mm and a 45mm Tilt-Shift. For video we use multiple Sony A7 lll.